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Terms & Conditions

These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and placing an order, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our website.

Company Details

Neerox 3 Greenfield Close Thirsk, England YO7 3FS United Kingdom Phone: +447429351895

Use of Our Website

By accessing our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian. You agree to use the site for lawful purposes only and not to engage in any activity that could harm the site or its users.

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Neerox or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any part of our website without our express written permission.

Products and Orders

Product Descriptions

We strive to ensure that all product descriptions, images, and pricing are accurate. However, we do not warrant that the product descriptions or other content on our website are error-free, complete, or current. If a product offered by Neerox is not as described, your sole remedy is to return it in unused condition.

Order Acceptance

All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud prevention department. If your order is canceled, we will notify you by email or phone and issue a refund for the amount paid.


All prices listed on our website are in British Pounds (GBP) and include applicable taxes. We reserve the right to change prices at any time without prior notice. Shipping and handling charges are not included in the product prices and will be added to your total order amount during checkout.


We accept various payment methods, including credit cards and PayPal. By providing your payment information, you represent and warrant that you have the legal right to use the payment method. In the event of an unauthorized or fraudulent use of your payment method, we reserve the right to cancel the transaction and take appropriate legal action.

Shipping and Delivery

We aim to process and ship all orders within a reasonable time frame. Delivery times may vary based on your location and the shipping method selected. We are not responsible for delays caused by shipping carriers or any other circumstances beyond our control.

Returns and Refunds

If you are not satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange, provided that the product is unused, in its original packaging, and accompanied by a receipt or proof of purchase. To initiate a return, please contact our customer service team at +447429351895.

Limitation of Liability

To the fullest extent permitted by law, Neerox shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the purchase of our products. Our total liability to you for any claim arising from the use of our website or the purchase of our products shall not exceed the amount paid for the product in question.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the terms. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Neerox 3 Greenfield Close Thirsk, England YO7 3FS United Kingdom Phone: +447429351895

Thank you for shopping with Neerox. We appreciate your business and are committed to providing you with high-quality products and excellent service.

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